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RIBs ONLY Facebook Group Outranks Apple in NPS

On October 22th 2019 I launched a survey in the RIBs ONLY Facebook group. The goal was to get a Net Promoter Score. This tool aims to measure the loyalty that exists between a provider and a consumer. I was very curious to know how you would perceive our group.

Net Promoter Score is a number from -100 from 100. Scores higher than 0 are typically considered to be good and scores above 50 are considered to be excellent.

The question for you was:

Considering your complete experience with our RIBs ONLY Facebook group, how likely would you be to recommend it to a friend or colleague?
(10 is very likely, 0 is very unlikely)

I gathered the data and used an Excel template to calculate the score. The result is not a percentage, nor an average or median. In other words the higher the number the more satisfied the members are.

As Excel did its thing in microseconds, the NPS score turned out to be 82. I was pleasantly surprised because the NPS was beyond my imagination: NPS 82 … wow! Why is this such a fantastic score?

Well, Apple has a NPS of nearly 50 which is considered to be very good. I choose Apple as a benchmark because many of you visit our Facebook group and RIBsONLY.com by iPhone.

An NPS of 82 is very high because a lot of members gave our RIBs ONLY Facebook group a 10 on the question mentioned above. And more … RIBs ONLY has a lot of ambassadors, enthousiastic members that invite friends.

So RIBs ONLY outranks Apple, Microsoft, Google and many more in NPS. What a way to go!

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What the Hull! – Alexandros Stavroulakis

Writing the article ‘How to buy a RIB‘, I mentioned that the hull is the most important part of the RIB. It defines the RIB. So what makes a good hull? I found it of interest to you to hear the experts on this matter. So I contacted a top RIB hull designer to tell us more on this subject.

  1. What makes a great planing hull?
  2. What is the function of the horizontal “ribs” on the hull?
  3. What is the importance of the “dead rise”?
  4. How do you test the hull?
  5. Steps or no steps: what is the main difference?
  6. Foils on a RIB: what is your opinion?
  7. Which hull is your biggest success?
  8. Anything you want to share with our RIBs ONLY members?
Alexandros Stavroulakis

The first architect I contacted was Alexandros Stavroulakis. Alex is a Greek Naval Architect, R&D Director and co-owner of Skipper-BSK, a Greek RIB shipyard. BSK Marine is a company that has years in vessel constructing and her rapid progress creates a remarkable history and makes Skipper boats synonymous to quality and seaworthiness. Designing a Skipper Boat is a new challenge every time. Having studied naval architecture and industrial design and also being working in the boat industry from an early age, he knows each detail and every step of the boat construction from the inside to the outside and has the ability to make a supreme design from inside out.

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How to Make a Killer RIB Video With Your Smartphone

You’ve bought a RIB and you want to share the experience of RIBbing by making videos. With smartphones getting better at shooting videos and taking photos, I think these 5 tips and tricks will help you at making a killer RIB video many people will talk about. So how do you start?

1 Keep it short!
2 Always film horizontally (landscape)
3 Buy a smartphone gimbal
4 Use video editing software and royalty-free music
5 Things not to do

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How to Buy a Rigid Inflatable Boat (RIB)

Do you want to buy a rigid inflatable boat (RIB) but you do not know how to go about it?
Worry no more. This article will guide you on what to consider in making the best possible decision in 10 chapters.

1 The purpose of purchasing the RIB
2 How frequent are you planning to use the boat?
3 Your region of navigation
4 The planing hull

5 Your engine
6 The distance you will be covering with the boat

7 Buy a solid trailer
8 Insurance and stuff
9 Your budget
10 Final thoughts

A RIB getting out of the water © Novi Marine
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