{"id":1635,"date":"2017-10-04T23:14:00","date_gmt":"2017-10-04T21:14:00","guid":{"rendered":"http:\/\/ribsonly.com\/2\/?p=1635"},"modified":"2023-11-14T17:29:21","modified_gmt":"2023-11-14T16:29:21","slug":"the-tale-of-the-jar-with-the-golden-coins","status":"publish","type":"post","link":"https:\/\/ribsonly.com\/2\/the-tale-of-the-jar-with-the-golden-coins\/","title":{"rendered":"The Jar with the Golden Coins"},"content":{"rendered":"\n
\"The<\/figure>\n\n\n\n

Behold the Jar<\/h2>\n\n\n\n

We like our RIB. We love our RIB. It’s an essential part of our lives and the passion is … well … let’s call it kinda cosmic.<\/p>\n\n\n\n

We would like it in our living room or in a special place where we can watch it at all times, feel the waves again and smell the wind.<\/p>\n\n\n\n

As we walk around the engine fumes prickle our brains and yes, we get RIB high. For us it’s a natural high.<\/p>\n\n\n\n

Some of us are the lucky ones. They RIB nearly every single day!<\/p>\n\n\n\n

We call them ‘the Chosen’.<\/p>\n\n\n\n

But when your a newbie and when it comes to finally buying our RIB<\/a>, you consulted the oracle a hundred times.<\/p>\n\n\n\n

The long awaited moment is finally here…<\/p>\n\n\n\n\n\n\n\n

You carry the golden coins in a jar and our your hands are sweaty. Sometimes you had to fight for these coins but you did it.<\/p>\n\n\n\n

And then, like the sky is opening to reveal the sun … there is the one and only, the key holder to our passion: the dealer. The one I trust.<\/p>\n\n\n\n

The sequel is known. I RIB and have stories to tell.<\/p>\n\n\n\n

But It’s Not All Rosy<\/h2>\n\n\n\n

The fairy tale can end in a nightmare…<\/p>\n\n\n\n

The product is outstanding, the references breath taking, the build and functionality jaw-dropping but when the dealer chooses to head down another way, he leaves a trail of angry passionates with empty jars behind. What happened to customer service? RIB enthousiasts full of disbelief, some angry, some fierce are left in the dark.<\/p>\n\n\n\n

Patrick Maes<\/a> from CPI-Commercial Performance Improvement, summarizes what the right mindset of a company should be:<\/p>\n\n\n\n

\n

Customer service is the new selling. Therefore make sure that your customer ends up in the service experience of your organization as quickly as possible.<\/p>\n<\/blockquote>\n\n\n\n

This means that a company big or small, has a process, a flow to empower that service. This is an investment in client loyalty.<\/p>\n\n\n\n

\n

The \u2018value delivery\u2019 is the moment for companies to start up and cross selling. Put your focus on repeat purchasing.<\/p>\n<\/blockquote>\n\n\n\n

And that’s the way the cookie should crumble.<\/p>\n","protected":false},"excerpt":{"rendered":"

Behold the Jar We like our RIB. We love our RIB. It’s an essential part of our lives and the passion is … well … let’s call it kinda cosmic. We would like it in our living room or in a special place where we can watch it at all times, feel the waves again and smell the wind. As…<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_post_was_ever_published":false},"categories":[121],"tags":[],"class_list":["post-1635","post","type-post","status-publish","format-standard","hentry","category-article"],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/ribsonly.com\/2\/wp-json\/wp\/v2\/posts\/1635","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ribsonly.com\/2\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ribsonly.com\/2\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ribsonly.com\/2\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ribsonly.com\/2\/wp-json\/wp\/v2\/comments?post=1635"}],"version-history":[{"count":0,"href":"https:\/\/ribsonly.com\/2\/wp-json\/wp\/v2\/posts\/1635\/revisions"}],"wp:attachment":[{"href":"https:\/\/ribsonly.com\/2\/wp-json\/wp\/v2\/media?parent=1635"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ribsonly.com\/2\/wp-json\/wp\/v2\/categories?post=1635"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ribsonly.com\/2\/wp-json\/wp\/v2\/tags?post=1635"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}